![]() A hard disk formatted from a Windows computer can be read To all of you Apple uses a customized NTFS file system which does not exist in the drive table recognized by Windows and there is no patch or fix unless WD may have an app that can be installed. Click on Next and follow the on-screen prompts.Click on Troubleshooting and choose Hardware and Sound then select.Type in Troubleshooting in the search box.Make sure that your Surface Pro 4 is plugged in and connected to the internet. ![]() If the USB port works fine with other devices other than your external hard drive, here are the troubleshooting steps that you can follow:
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